OPERATIONS MANAGER - ICE CREAM PARLOUR - LEAMINGTON AREA

Professional Female

OPERATIONS MANAGER -ICE CREAM PARLOR - LEAMINGTON

Platinum Direct Hire Inc. has an exciting and challenging opportunity, for a creative, entrepreneurial, high-energy Operations Manager, for a thriving ice cream parlor in the Leamington area. Your critical role involves promoting their unique launch of liquor-related ice cream creations, training your employees to provide the ultimate ice cream buying experience, and exceeding sales expectations. With your passion and love of working with the public, attracting new and repeat customers will come easily for you.

IMPORTANT INFORMATION

  • Full-time seasonal opportunity (estimated March – December) 44 hours/week

  • Working hours will be 11 am – 7 pm or 3 pm – 11 pm during the summer

  • Will have every other weekend off (Different hours before/after summer)

  • Able to work during peak hours including nights, weekends and holidays

  • Must have your own reliable transportation

EMPLOYMENT REQUIREMENTS

 

  • Minimum 2 years’ experience working as an Operations Manager or relatable role, in a restaurant, bar or ice cream parlor industry a MUST

  • Plan and execute a marketing plan to increase sales and profits for the business

  • With their newly acquired liquor license, help create and promote new ice cream creations, including specialty drinks, sundaes, floats and more

  • Plan, promote and attend on and off-site events, to increase sales and exposure

  • Improve organizational processes, quality, productivity overall efficiency

  • Develop, implement and update employee handbook and policies and procedure

  • HR duties include recruiting, hiring and training of new employees

  • Able to motivate staff to sell, up-sell and provide exceptional service

  • Observe and monitor staff performance to ensure efficient operations

  • Forecast, schedule and coordinate proper staffing during peak hours

  • Must be proficient with Microsoft Word, Excel, PowerPoint and website updating

  • Social media advertising on Facebook, Twitter, Instagram, email marketing, etc.

  • Enforce COVID safety rules, regulations and sanitation responsibilities

  • Help transition business from cash register to I-pad ordering and payment

  • Create a safe, fun environment for staff and patrons

 

EDUCATION REQUIREMENTS

 

  • Minimum Grade 12 Diploma with marketing/social media

 

HOURLY RANGE